Our fearless leader lives and breathes Indian above all other things automotive. In fact, Mark may very well be the most knowledgeable and respected Indian motorcycle expert in North America. An avid rider and well-known automotive service guru, Mark was Owner & General Manager of Indian Motorcycle Toledo until 2003. His enduring Indian love affair led him to a position at the "new" Indian Motorcycle Company at Kings Mountain before opening Indian Motorcycle Charlotte. His quick mind and contagious passion for excellence inspires the culture at Indian Motorcycle Charlotte. Mark is the reason America's First Indian Dealer is also a Top 100 Dealer four years running and the most successful Indian dealer in the world.
MIKE STERANKO - Service & Parts Manager
Mike knows motorcycles and Indians and brings a unique and varied background to Indian Motorcycle Charlotte. Born into a military family (but not a brat he claims), he’s lived in PA, AL,TX, and HI. In a former life, Mike was a GM technician before embracing his first love--motorcycles. He became an H-D Master Tech for 12 years before his enlightened conversion to Indian motorcycles in 1999. He’s been riding for over 30 years, owns a 1952 Panhead and is building a custom 2000 Indian while studying Machine Technology. Mike is our resident expert on securing hard-to-find parts. If there's any part or accessory you need, give Mike a call.
WILL WAGONER – Master Technician
Our very talented technician--Will Wagoner--is originally from Mansfield, Ohio, pretty close to the Mid-Ohio Sports Car Circuit. He has always been fascinated by mechanical things. After voc school where he trained in automotive repair, Will joined the U.S. Air Force for 4 years, working as a technician. His love of motorcycles led him to study at the highly respected Motorcycle Mechanics Institute in Orlando, where he (like Dave Ballard) finished first in his class. He moved to North Carolina in 2006 and we are thrilled to have him as part our Indian team. Along the way, he acquired a 1990 H-D Electra-Glide which he still rides today. Will is a great asset for Indian Victory Charlotte and stands ready to meet any of your American V-Twin service needs.
ROSE MARY DUFFIN – Business Manager
Rose Mary manages the financial end of Indian Victory Charlotte and helps arrange and expedite financing and insurance for our customers. Rose Mary brings years of professional accounting experience and has helped improve the overall expertise of our organization. With a ready smile and an incredibly warm and caring outlook on life, she is always here and ready to help you achieve your dream of owning a wonderful American motorcycle, whether it's an Indian Chief of a Victory model.
ANDREW NANCE - Retail Specialist
Andrew has become a very important member of our team since joining us in November 2011. A Charlotte native, married and a relatively new father, he claims to have had a passion for motorcycles since the age of two. He has had a variety of motorcycles in the past but now rides a 2001 Indian Scout. Prior to coming to Indian Victory Charlotte, he was an Operations Manager for several golf courses in the area. His passion and willingness to work is very evident here at Indian Victory Charlotte. On any given day, you can find him working the showroom, taking inventory, arranging displays, moving motorcycles and virtually anything asked of him. We're very happy to have him.
